16 Apr, 2024
2 mins read

Top 6 Google Voice Alternatives 2024

In 2024, the world of communication and connectivity continues to expand and evolve, presenting users with a myriad of options when it comes to choosing a voice-over-IP (VoIP) service. While Google Voice has long been a popular choice for its integration with other Google services and its easy-to-use interface, there are a number of alternatives […]

2 mins read

Vonage Faces $100M FTC Settlement

The Federal Trade Commission (FTC) recently announced a $100 million settlement with Vonage, a telecommunications company, over allegations of deceptive billing practices. The settlement comes after a years-long investigation into the company’s billing practices, which the FTC alleges resulted in millions of dollars in unauthorized charges to consumers. The FTC’s complaint against Vonage alleges that […]

2 mins read

FTC launches AI voice cloning challenge

The Federal Trade Commission (FTC) recently announced a new challenge aimed at preventing the potential harms of AI-enabled voice cloning technology. This technology has the potential to create incredibly realistic imitations of individuals’ voices, which could be used for malicious purposes such as impersonating someone for fraud or identity theft. The FTC’s challenge is part […]

3 mins read

Self-Employed Tax Deductions: UK Allowable Expenses

If you’re self-employed in the UK, understanding the tax deductions and allowable expenses you can claim is essential for managing your finances and maximizing your income. By deducting eligible expenses from your taxable income, you can reduce your tax bill and keep more of your hard-earned money. Here’s a comprehensive guide to the allowable expenses […]

2 mins read

Scammers’ Days are Numbered

Scammers, your days are numbered. The world is becoming increasingly aware of your tactics and is no longer willing to be easy prey for your devious schemes. Whether it’s phishing emails, fake websites, or phone scams, people are becoming more educated about the signs of a scam and are taking steps to protect themselves. One […]

2 mins read

Three More Little Words

Those three little words. They’re often the most anticipated, nerve-wracking words in any relationship. “I love you.” But what about those other three little words? The ones that can also hold so much weight and meaning? Those three other little words are “I am sorry.” Apologizing can be a difficult thing to do. It requires […]

2 mins read

13 Customer Service Goals 2024

As we embark on a new year, it’s important for businesses to set clear and actionable customer service goals to ensure that they are meeting the needs and expectations of their customers. In 2024, the customer service landscape is likely to continue evolving, which means that businesses need to stay ahead of the game by […]

3 mins read

Epic Games’ FTC settlements set new records for child privacy violations

The Federal Trade Commission (FTC) recently announced record-setting settlements with Epic Games, the maker of the popular video game Fortnite, for allegedly violating children’s privacy laws and using deceptive marketing practices. The settlements, which total $10 million, come as part of a broader crackdown by the FTC on companies that target children with misleading tactics […]